Defensive Communication is a behavior that occurs in the form of communication to defend oneself. It, naturally only occurs when a person feels threatened. The more defensive one gets, the more the manner of their speech, verbal content, etc. is losing the spontaneity and clarity of the message.
Zapping
Zapping is a term that refers to a process in which an individual in order not to see any commercials uses the television remote to change to a different channel/s.